How do I check my Nairobi water bill on my phone?
How do I query my bill? Query your bill by dialing *888# and select option 2 – Query Bill.
- Log onto the Nairobi City Water and Sewerage Company website. Once you're logged in, view your account information, including your current balance and payment history. ...
- Call the customer service number for the Nairobi City Water and Sewerage Company.
- Dial *888# on your phone.
- You will be directed to a window that has 7 options.
- Key in '2' on the dialogue box to get to query your bill.
How to Pay Your Bill. Access our water services from anywhere by dialling *888# on your mobile phone.
You can also get to know your account balance by sending the ten digit account number via sms to 20227. You can also reach us on hotline no 0714906091 and inquire about your bill during working hours (08.00am -05.00pm) Monday - Friday and from 08.00-12.00 noon on Saturdays.
- Visit the official website of your water supply board.
- Go to 'Our Services' section.
- Navigate to 'View/Print Bill' and click on it.
- Enter your 'Customer Identification Number'
- Enter the captcha, if any.
- Click on 'View bill'
Just text MAYNILAD<space>ON<space>PAPERLESS<space>CONTRACT ACCOUNT NUMBER send to 09191626000. Removes the need to get your physical SOA, thus reducing the risk of possible exposure to COVID-19.
- To pay your Nairobi Water and Sewerage Company bill, go to your M-Pesa and select PayBill option.
- Enter 444400 for business number and.
- Enter water meter number as your account number.
- Finaly put the bill amount, and PIN to confirm payment.
One cubic meter is equal to 1,000 litres. Residential units using between one to six cubic meters (1,000-6,000 litres) will be charged Ksh45 for each 1,000 litre. Those who use between seven and 20 cubic meters will be charged Ksh 67, while 21 to 50 cubic meters will be charged Ksh70.
Type of customer | Approved tariff per m3 (Ksh) |
---|---|
Consumption Block | |
1-50 | 67 |
51-100 | 76 |
101-300 | 78 |
Can you drink the water in Nairobi?
Tap water in Kenya isn't off-limits. If you have the facilities, you can boil the tap water – it's soft and sweet – and drink it once cooled. Obviously, that's not always an option, in which case filtered water in restaurants and hotels is safe.
Remember to pay all county services, including parking fees by dialing *235#, through epayments.nairobi.go.ke or you can download Nairobi County Epayments App. For any inquiry about Nairobi City County, please click the button below and fill in form.
The customer fills in an online application through our portal . You will be asked to upload several documents: copies of an ID / Passport, Pin certificate/Certificate of Incorporation, Copy of Lease Agreement /Tenancy Agreement/ Title Deed/Rates Demand Note from Nairobi City County.
- Dial *873*001# for: Query Bill. Mini Statement. Tambua Services. Lodge Complaints. Exhauster Services. Water Tanker Services. Pay Bill/Invoice. Feedback. ...
- Dial *873*001# for: Query Bill. Mini Statement. Tambua Services. Lodge Complaints. Exhauster Services. Water Tanker Services. Pay Bill/Invoice. Feedback.
Customer Category | Approved/ Justified Tariff (Ksh/m3) |
---|---|
0-600 | 83.16 |
601-1200 | 103.95 |
1200-> | 231 |
Water Kiosks |
Hotline: 0714906091. You can now pay your water services through Mpesa. Pay Bill No. 895500 and enquire for Bill balances.
Your water meter is generally located at the front of your property just inside the boundary (the border between your property and your neighbours). The red numbers represent litres and are useful as they allow you to see how much water your average shower or laundry cycle uses for example.
- National Contact Centre. 97771 or 0703 070 707 | 0732 170 170.
- USSD & Telephone Number. Dial *977# or +254 203201000.
- Email Us. customercare@kplc.co.ke.
A water balance chart compares the total water supplied to the site, the actual water consumed within all the water end uses in the site, and the total water leaving the site. This will help to identify areas of significant water usage and problem areas, including leaks and uncontrolled losses.
To check Bill
Non registered users: Type BILL(space)[your 13 digit A/C #(e.g. BILL 0400012345678)] and send message to 8119.
How can I check my Maynilad bill through text?
Customers may also use Maynilad's “Bill on Demand SMS Bill Facility” to receive your current bill immediately via SMS. Just type Maynilad<space>BILL<space>CONTRACT ACCOUNT NUMBER and send it to 0919-1626-000.
- Every month, you'll receive a text message informing you that your bill is ready.
- A link will be provided in the message. ...
- You'll get the passcode via text once you click on the link.
- After entering the passcode, you'll be able to view and download your bill.T.
Managing Director Nairobi City Water and Sewerage Company Ltd Kampala Road, Industrial Area Off Enterprise Road P.O Box 30656 -00100, NAIROBI.
In an effort to decongest our offices, we are appealing to our customers to make use of the following contacts for queries, compliments and complaints: Northern – 0712 453 283 Eastern – 0725 120 022, North Eastern – 0715 212 335, Southern – 0700 385 126, Central – 0717 356 578, Western – 0704 493 094, Informal ...
Bills are usually sent within the month via SMS and at the end of the month via email. You are advised to register both your phone number and email account with us to receive your monthly water bills. This could be because the account is still register under a different phone details.
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